Do you also ship outside Europe?

No, we do not ship outside the European Union.
As a smaller store, we unfortunately do not have enough sales market outside Europe to be able to offer favorable shipping rates.

I would like to place an order, but I'm on vacation and not at home to receive the package.

  • You can choose to have the package delivered to another address, for example with friends or family . The delivery address can be adjusted while checking out. Make sure you also change the name of the addressee. Otherwise the postman can refuse to deliver the package.
  • You can ask us to send your package later. Mail us the desired shipment date immediately after placing an order.

You always have to complete your order, including payment. 

I'm not sure about the size.
We use lenght mesurements on our site. These correspond to the following ages :
116 = 6 years
110 = 5 years
104 = 4 years
98 = 3 years
92 = 2years = 24 months
86 = 18 months
80 = 12 months
74 = 9 months
68 = 6 months
62 = 3 months
56 = 2 months
50 = 0 months

Please note that this is just an indication. Some brands have their own system. In case of doubt , we are happy to take measurements of the clothes. Please send an email to :[email protected] .

I have placed a wrong order and want to cancel it.
No problem. Please send us an email to [email protected] and we'll cancel your order. This way, the clothes will not remain reserved.

Can I change my password?
Yes, go to 'My account'/ 'My personal information'. 

I have received a wrong item or a defective item.

Even though we try to avoid this, every now and then an error accurs into the order. Our apologies. Send us an email. If necessary, we provide a return label and we will arrange this as soon as possible.

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